IVR PAYMENT GATEWAY
The newWPlatform IVR Payment System allows you to process transactions over the telephone.
Fully automated phone prompts guide you through the payment process, allowing you to key your merchant details and transaction information in using your phones touch pad to make your payment.
The details are then processed and a real-time result and receipt number is given over the phone to ensure you have a reference.
The newWplatform offers anyone the ability to process transactions in real-time.
While most solutions require hardware and/or software, our IVR system ensures anyone with a phone (touchpad model) or mobile can process a transaction anywhere, anytime.
Benefits
Real-time card/funds validation and processing
No need for costly hardware or software - all you need is a landline or mobile
A complete mobile solution ensuring you can process funds anywhere, anytime with your mobile phone
The perfect solution for trade’s people to ensure they are paid for their work on the spot.
With explosives growth of mobile phones, IVR payment gateway is logical extension for making phones more useful.
What is OTP?
An OTP or One Time Password is a numeric key to make your IVR or mobile payments more secure. Just as you have a password for net banking and online payments, an OTP is a secure password for payments you make through our secure IVR.
Who will issue the OTP?
The OTP will be issued by the bank that issues your credit card. You will need an OTP for each credit card you hold.
For how long with the OTP be valid?
For additional security, RBI requires that customers generate a new OTP for each IVR transaction. Depending on the bank, each OTP will be valid for between 30 minutes to 12 hours.
Which payments will be covered by the OTP?
All IVR-based transactions will be required an OTP. You will also need it for other payments such as your payments such as your mobile payment or DTH recharge.
How will I get the OTP?
Each bank has its own process for issuing the OTP to the customers. For most banks, it is just a matter of sending a specific SMS to the bank.
Based on the information available with us as this point, we have compiled a list of banks and their processed for your reference.
| Bank | Process to get the OTP |
| ICICI | SMS ‘IOTP XXXX XXXX XXXX XXXX’ to 5676766, where XXXX XXXX XXXX XXXX is your 16 digit card number. |
| HDFC | SMS ‘PWD XXXX’ to 9717465555, where XXXX are the last 4 digits of your credit card. |
| Citibank | SMS ‘OTP XXXX’ to 52484 or 9880752484, where XXXX are the last 4 digits of your credit card. |
| SBI | SMS ‘OTP XXXX’ to 5676791, where XXXX are the last 4 digits of your credit card. |
| AXIS | Every time you initiate an IVR-based transaction, the bank will automatically send you a one time password. |
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